I have used red/infrared light therapy before on my canker sores and it seems to actually work. I usually take about a week to heal a canker sore and using a red light therapy I was healed within 2 days. This ZJZK device is different but has a similar concept. It is a cold laser therapy aka low-level laser therapy (LLLT). It says to hold it directly onto our skin without clothing covering or distance from skin. It came with protective tinted blue glasses. It blocks the red light well. Much better than sunglasses. However, since I use it around my ears/jaw, it can,t block the light completely on the sides. I felt paranoid so I just kept my eyes closed when necessary. It also came with a USB charging cable and wall plug. The cord was surprisingly long. Around 9-ft! Very generous.The display screen doesn,t seem to have an automatic shut-off. The red light therapy does turn off though at whatever time I set. Hard to know when it,s fully charged or charging since there,s no light indicator when the LED screen is turned off. The buttons and screen are very simple to read and understand. The manual provides a good guide. It lists symptoms with the suggested treatment time, mode, and power. There are 2 modes: pulsed (PW) and continuous (PW). They recommend mostly using pulse over continuous. However, for nerve regeneration it is recommended to use continuous mode. 4 power levels: 25%, 50%, 75%, 100%. Time settings range from 1 to 60 minutes.The hard part is holding it in place for 20 minutes (or longer). However, you can pause the red light and resume. I like to multi-task so it,s a little inconvenient but worth it if it heals me. Right now it's too soon for me to tell if it,s effective. My condition is quite severe. Booklet says it,ll take about 4 weeks to feel the benefit with consistent use (1-2 times a day). I will try my best to use it regularly and update my review in the future. So far, I don,t really have any complaints besides I wish it came with a drawstring pouch or case for storage. I should also add that the device gets heated around 15 minutes. It's tolerable to continue using but for those with really sensitive skin it might affect them.-Made in China-----------------*UPDATE/EDIT*I started experimenting with Continuous (CW) mode and my skin couldn't tolerate it. My skin started itching and stinging. It started happening toward the end of the treatment when the device got warmer. I wasn't sure if it was that particular skin area since I do have some pimples there. However, it's fine when I use PW mode. Sometimes I do 10mins PW and 10mins CW. I recently ordered another Cold Laser Therapy device but from a different company and I noticed it remains cooler than ZJZK throughout the treatment session. Not sure if that means ZJZK is worse quality or better for getting hotter.